Our Clients

James Thomson's Collection

“Clockwork has been absolutely fantastic since becoming our new gift voucher software provider. I would have no hesitation in recommending Clockwork for any business looking to sell vouchers online.”

The Dome, Edinburgh

Using Gift Voucher Brilliance over the years for various venues as our preferred Gift Voucher partner, we have seen a noticeable difference in revenue; they have helped us transform and manage our sales and redemptions through their feature-rich system and customer support.

Jay Glass, Area Marketing Manager 
The Dome Edinburgh

Weston Hall

“Since working with Clockwork our voucher sales have dramatically increased. They have helped us create an efficient and extremely bespoke service but most importantly their support and solution to problems is seamless.”

Warm Welcome Hotels

Gift vouchers are an important part of our channel mix, and we find Gift Voucher Brilliance very easy to use (both for our customers, and in the back-end interface). The system integrates well within our websites, and is highly customisable. The team at Clockwork Marketing provide a high level of customer support, always available on the phone when needed.

Mike Coombes, Sales & Marketing Manager
The Bedford Hotel / Two Bridges Hotel

West Retford Hotel

Gift vouchers are an essential revenue stream, and we find The Gift Voucher Brilliance system very easy to navigate to facilitate those crucial sales, which we have seen grow over the past 12 months. We are delighted with the level of customer support available, especially as their team also deal with the post and packing, leaving my team to concentrate on other operational tasks.

Pam Stevens, General Manager
Best Western Plus West Retford Hotel

Audley Group

"Working with Gift Voucher Brilliance is so easy, they are proving to be an excellent e commerce partner. The sales performance is incredible and the reporting is comprehensive. The platform is user friendly for customers and operationally.

The team at Clockwork are a pleasure to work with, quick to respond and nothing is too much trouble. Their expertise, insights and marketing know- how in the world of fast paced hospitality means they provide us with an unrivalled service.
I wouldn't hesitate to recommend them to any business looking to grow their gift voucher revenue."

Wilma Gallagher, Senior General Manager
St Elphin's Park Village, Audley Group

The Witchery

"The API integration between Gift Voucher Brilliance and our Epos provider Tevalis has brought significant operational benefits to our restaurant. It not only streamlines voucher management, but the time saved from manual voucher processing can be redirected toward providing exceptional customer service and improving overall dining experiences. The automation of these tasks not only saves valuable time but also minimizes the potential for errors, creating a more efficient and reliable system for handling customer vouchers. Efficiently managing gift vouchers is a crucial aspect of running a successful restaurant, and this integration does just that."

Paul Ben, Manager
The Witchery Edinburgh

Greens

"Since we made the switch to Gift Voucher Brilliance we couldn't be happier. Easy to use software & super-quick response times to queries mean we add and amend vouchers to suit trends and product changes in no time at all. A shop front that matches and compliments our website gives customers the confidence to shop online all year round. Voucher revenue increased exponentially the moment we made the switch"

Simon Connolly, Director
Greens Restaurant

Heaneys

"Gift Voucher Brilliance is a crucial income stream in our overall restaurant revenue strategy.

Since we began our relationship with the team at Clockwork back in 2018, it has proved to be a very successful partnership, one which we would highly recommend. Their understanding of hospitality sets them apart and the ongoing support and engagement from them always wanting to improve as both our business's grow is highly rated."

Nikki Lee, General Manager & Owner
Heaneys Restaurant